我可以退/換貨嗎?
請注意，為了衛生與安全，紋身器材非具備「7天鑑賞期」。
※ 貼心提醒：
1. 紋身器材商品並無試用期，如有新品故障或著新品不良等問題，商品退貨時需保持商品原狀，無使用過及包裝外盒完整、未拆封膜。
2. 如需退換貨請Email至：howandping@gmail.com 填寫欲申請退貨的“訂單編號”、“原因”與“聯繫方式” ＞確認送出後，由專人為您處理後續問題。
3. 若是個人因素退貨，需在商品未拆封下自行負擔運送費用退回。申請退貨後，若下一次再訂購相同商品，則無法再要求退換貨。
4. 若已詳閱退換貨辦法說明，或是與客服專員確認退換貨所需資訊無誤後，專員便會為您辦理退換貨後續流程。
5. 若為刷卡分期付款者，僅接受整筆訂單退貨，另可接受部分換貨服務<需在商品未使用及未拆封下>。
6. 加購價、組合優惠、滿額折扣或滿額贈品訂單：
● 主商品辦理退貨，只保留加購商品時，加購商品將恢復原價計算。
● 組合優惠、滿額折扣，若退貨後未達活動優惠件數或金額，保留商品將恢復原價計算。
● 退貨後未達滿額贈品門檻，贈品亦需隨退貨商品一併退回
Can I return/exchange goods?
Please note that for hygiene and safety, tattoo equipment does not have a "7-day appreciation period."
※ Intimate reminder:
1. No Trial Period: Tattoo equipment and supplies do not include a trial period. In the event of a "Dead on Arrival" (DOA) or manufacturing defect, the item must be returned in its original condition: unused, with all original packaging intact, and the shrink-wrap/seals unbroken.
2. How to Apply: To request a return or exchange, please email howandping@gmail.com with your Order Number, Reason for Return, and Contact Information. Once submitted, a specialist will assist you with the subsequent process.
3. Personal Reasons: If a return is requested for personal reasons, the item must remain unopened, and the customer is responsible for all shipping costs. Please note: if you re-order the same item after a previous return, that item will no longer be eligible for return or exchange.
4. Processing: Once you have read these terms and confirmed the necessary information with our customer service team, we will proceed with your return or exchange request.
5. If you are paying by credit card in installments, only the entire order will be returned, and partial return services cannot be provided.
5.Installment Payments: For orders paid via credit card installments, we only accept full returns of the entire order. However, partial exchanges are permitted, provided the items are unused and unopened.
6. Add-ons, Bundles, and Promotional Offers:
● Add-on Items: If the main product is returned and you wish to keep the add-on item, the add-on item will be charged at its original full price.
● Bundle/Volume Discounts: If a partial return results in the remaining order failing to meet the original promotion’s quantity or amount threshold, the kept items will be recalculated at their original full price.
● Gifts with Purchase: If the return brings the order total below the threshold for a free gift, the gift must be returned along with the products.
